The Tin Cup was founded in 1997 just outside of St. Louis, Missouri, with the intent of providing unique items of outstanding quality. We're committed to providing first-rate customer service, and guarantee complete customer satisfaction with every purchase.
We are committed to making your shopping experience enjoyable in every way. Our customers know why the items they are buying are special. We invite you to become another satisfied Tincupgifts customer.
By standard mail:
6025 Third Street
P.O. Box 105
Kimmswick, Missouri 63053
636)464-4747 (between 10 a.m. and 5 p.m. central time )
Product Returns and Exchanges:
We want you to be completely satisfied with your purchase from Tincupgifts, and you can depend on our
cooperation and assistance if for some reason you wish to return your purchase. When making a return,
insure the item for its purchase price and pre-pay the shipping charges.
Except when noted Tincupgifts will accept product for return or exchange under the following conditions:
All returns/exchanges must be pre-authorized by Tincupgifts before shipping any product to our offices.
To receive a return authorization number, please contact the Customer Service Department at
firstname.lastname@example.org or call our customer service department between the hours of 8:00 a.m. and 5:00
p.m. Central Standard Time, Monday through Friday.
Products should be returned in their original packaging.
In order to maintain quality and competitive prices the item (s) must be in new, unused, original
condition as when the item (s) left our warehouse. Any item (s) returned that are used in any way will be
refused without issuing a credit. You will be responsible for picking up the item (s) or prepaying to have
the item (s) shipped back to you.
Note the return authorization number on the outside of the shipping container to speed up processing of
NO RETURNS OR EXCHANGES AFTER 30 DAYS of receipt of order without first getting approval or
authorization from Tincupgifts.
If an order needs to be cancelled, for any reason before it has been shipped, once the checkout process
has been completed, there will be a 5% ($3.00 minimum) processing fee deducted from your total
purchase price refunded to you. This covers the cost we incur to process and refund the charges to your
There will be a 10% restocking fee for any items that are returned unless the following conditions apply
- shipment error, defective or damaged product or exchanges. You will receive a full refund less the
restocking fee, return shipping fee and original shipping charges.
Thank you for visiting tincupgifts.com!
If you need further assistance please contact us via
(Storefront "The Tin Cup")
(email contact will get you directly to our online store customer
service department, for a faster response!)
Shipping and Policy Information.
The following applies to United States orders only......
Please allow 24 to 48 hours for shipping Mon-Fri.
Point of origin is Kimmswick, Missouri. (As long as product is in stock!) Due
to the popularity of our product there are back orders now and again. You
will be charged for shipped items only. Back orders will be shipped as soon
as received and will be charged at that time. If you do not want back
ordered items please state on the comments section during checkout.
Back orders will be shipped automatically first class free of charge.
Freight cost is figured during check out due to weight issues .
U.S.P.S. First Class Mail - could take up to 10 days.....
U.S.P.S. Priority Mail - will have it delivered to your door in 3 to 4 days.
U.S.P.S. Express Mail - will have it delivered to your door in 1 to 2 days.
UPS Ground - could take up to 7 days
UPS 2nd Day
UPS Next Day
Canadian Orders ~
Please allow 24 to 48 hours for shipping (Mon-Fri).
Point of origin is Fenton, Missouri. (As long as product is in stock!)
Due to the popularity of our product there are back orders now and again.
You will be charged for shipped items only. Back orders will be shipped
as soon as received and will be charged at that time. If you do not want
back ordered items please state on the comments section during
checkout. Back orders will be shipped automatically air letter post.
UPS is not available for Canadian orders.....Due to expense.